Privacy policy

Last updated: May 19, 2026

1. Overview

This Privacy Policy describes how Winekk (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from our website.

Winekk is an independently operated e-commerce store powered by Shopify.

2. Personal Information We Collect

We collect the following types of personal information:

Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details

Payment Information

All payments are processed securely through Shopify Payments and trusted third-party payment providers.
👉 We do not store or have access to your full credit card details.

Automatically Collected Data

When you visit our site, we may automatically collect:

  • IP address
  • Device type and browser information
  • Time zone
  • Pages viewed and interactions

This data is collected using cookies, log files, and similar tracking technologies.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Communicating order updates
  • Detecting and preventing fraud or security risks
  • Improving website functionality and user experience

Where permitted, we may also use your information for marketing communications, subject to your consent.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

These include:

  • Essential Cookies: Required for core functionality (e.g., shopping cart, checkout)
  • Analytics Cookies: Help us understand website usage and performance
  • Advertising Cookies: Used to deliver relevant advertisements based on browsing activity

You can control or disable cookies through your browser settings.

5. Sharing of Personal Information

We may share your information with trusted third parties to operate our business, including:

  • Shopify: provides our e-commerce platform and infrastructure
  • Payment Processors: handle secure payment transactions
  • Analytics & Advertising Providers (e.g., Google, Pinterest): help us understand customer behavior and deliver relevant advertising

We do not sell your personal information for monetary value.

6. International Data Transfers

As a business based in the United Kingdom, your information may be processed in other countries, including the United States.

Where required, we implement appropriate safeguards (such as standard contractual clauses) to ensure your data is protected in accordance with applicable data protection laws, including UK GDPR.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Request data portability

Under applicable laws (such as GDPR and CCPA), you may also opt out of certain data uses, including targeted advertising.

To exercise your rights, please contact us using the details below.

8. Data Retention & Security

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

  • Store Name: Winekk
  • Email: hello@winekk.com
  • Phone:+44-5982335499
  • Address: 2 Headingley Mews, Wakefield WF1 3AB, United Kingdom
  • Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM (GMT)