Payment Terms

Last Updated: June 17, 2026

Thank you for shopping with Winekk. This Payment Terms page explains the payment methods, payment processing, currency, taxes, refunds, and billing-related information for purchases made through our online store.

1. Accepted Payment Methods

At Winekk, we provide secure and convenient payment options for our customers.

We currently accept the following payment methods, as displayed at checkout:

Credit & Debit Cards:
Visa, Mastercard, American Express, Diners Club, Discover, Maestro

Express Checkout & Digital Wallets:
Apple Pay, Google Pay, Shop Pay

Please note that available payment methods may vary depending on your location, device, browser, and payment provider. All available payment options will be clearly displayed at checkout before you complete your order.

2. Secure Payment Processing

All payments on our store are processed through Shopify’s secure payment system and trusted third-party payment providers.

SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission.

PCI DSS Compliance: Our payment processing partners follow applicable PCI DSS security standards.

No Card Storage: We do not store or have access to your full credit card details.

Your payment information is handled securely by certified payment processors at all times.

3. Currency & Pricing

Default Currency: All transactions are processed in United States Dollars (USD).

Currency Conversion: If your payment method uses a different currency, your bank, card issuer, or payment provider may apply an exchange rate.

Additional Fees: Winekk is not responsible for any foreign transaction fees, currency conversion fees, or bank-related charges applied by your financial institution or payment provider.

All prices displayed at checkout represent the final amount charged by Winekk, excluding any bank-related or payment-provider fees.

4. Taxes & Charges

Applicable taxes, if any, are calculated based on your shipping destination and local regulations.

The total amount payable, including any applicable taxes, will be clearly shown at checkout before you complete your order.

We do not apply hidden charges or undisclosed fees.

5. Order Verification

To help protect customers and prevent fraudulent activity, we may verify billing and payment details before processing an order.

In some cases, additional verification may be required. If we are unable to verify an order, we may contact you by email or cancel the order and issue a refund to the original payment method.

If your payment is declined, please check your billing information or contact your bank, card issuer, or payment provider for assistance.

6. Payment Timing

Immediate Charge: Payments are charged at the time of order placement.

Order Confirmation: You will receive an order confirmation email once your payment has been successfully processed.

An order is not considered confirmed until payment has been successfully completed.

7. Refunds

Refunds for approved returns, cancellations, or eligible order issues will be issued to the original payment method used at checkout.

Refund processing times may vary depending on your bank, card issuer, or payment provider.

For full details about return eligibility, refund timelines, and return procedures, please refer to our Return & Refund Policy.

If you have any billing concerns, please contact us first so we can help review and resolve the issue.

8. Contact Information

If you have any questions regarding payments, billing, or refunds, please contact us:

Store Name: Winekk
Email: hello@winekk.com
Phone: +44 7123 335499
Business Address: 2 Headingley Mews, Wakefield WF1 3AB, United Kingdom
Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM (GMT)

Please note that our operating hours are listed in GMT. We aim to respond to all email inquiries within 24 hours.